Providers Survey
Survey Responses
Question #1: What is your gender?
91% of respondents were women
indicating that the direct care and support professional workforce is
predominately female.
Question #2: What is your age?
22-30 years
17%
31-40
years 18%
41-50
years 28%
51-60
years 20%
Average age of those surveyed was 43,
which indicates an older workforce. Attendant Services Program workers
are significantly older than other groups with an average age of 53.
Mental Health and Children’s Services are significantly younger with average
ages of 38 and 40 respectively.
Questions #3: What is your job title?
Since there is no standard title for
direct care and support professionals, this question reflects the wide
diversity and responsibilities in this workforce.
42% Licensed Nursing
Assistants
40% Personal Care
Attendants
7% Activities
director, Activities Assistant, Activities Coordinator, Companion or
Caregiver, Direct Support
Worker, Respite Care Worker or Provider.
11% other or no response
Question #4: Who do you work with most often?
76% answered with one response
23% answered with more than one
This question was asked to find out
if direct care providers or direct support professionals are working with just
one type of consumer or many types of consumers at any given time. In
both response categories,
One response results:
49% elders
24% physically disabled
adults
8%
developmentally disabled adults
8% developmentally
disabled children
6% children or
adolescents with emotional or behavioral disorders
4% adults with
psychiatric disabilities
3% physically
disabled children
Multiple response
results:
38% elders
25% physically disabled adults
10% developmentally disabled
adults
7% adults with
psychiatric disabilities
6% developmentally
disabled children
5% physically disabled
children
1% children or
adolescents with emotional or behavioral disorders
Ø
Within the LNA group, 79% worked with elders, while 14% worked with
physically disabled
adults.
Ø In home health,
75% work with elders, and 23% work with physically disabled adults.
Ø
Additional information from direct care and support professionals
that are paid through
Acumen is that 33% work with physically
disabled adults, and 29% work with elders.
Ø
Within the ASP program, 65% work with physically disabled adults
and 33% work with
elders.
Within less traditional service types
like Acumen and ASP, more direct care provider or direct support professionals
are working a more diverse group of needs when helping consumers. This is
significant data to help analyze training needs of direct care professionals or
direct support professionals.
Question #5: Who do you work for?
90% of those surveyed gave one response
to this question. The results were:
28% Consumer /Family
18% Nursing Home
18% Home Health/Visiting
Nurse
8% Community mental
health providers
5% Developmental services
agency
5% Residential
care home
5% Adult Day
Program
5% Self Employed
3% Hospital
Ø
Within the LNA group, 52% work for nursing homes, 17 % work in home
health, 10% in a
hospital, 6% in a residential care home,
with 3% working with consumers/family, and 3%
are self employed.
Ø Within home
health agencies, 94% work only with a home health agency.
Ø
Within the group paid through Acumen, 59% work for a consumer, 8%
work in nursing
homes, 8% are self-employed, 7% for a home
health agency, 6% for a developmental
services agency, and 3% work for a community
mental health provider.
Ø
Within the ASP, 57% work for a consumer or family all others are
evenly distributed among
other service provider types.
Question #6: What would you like the association to work on?
Respondents were asked to put a “1” by
most important, “2” next the second most important and so on to rank the most
important choices. There were a total of 16 items to rank. The results
were:
What was ranked as #1?
What is the most important for the
association to work on?
32% Wages
15% Health Insurance
Ø LNA’s listed
wages as most important at 35% and staffing levels at 12%.
Ø
Acumen-paid respondents listed health insurance right behind wages
at 19%. Wages were
reported as most important 23% of the time.
Ø
Among Attendant Services Providers 13 out of 49 or (26%) listed
health insurance right
behind wages at 33% as most important.
Ø
Other results indicated wages as most important with adult day 31%,
developmental
services 42%, home health agencies 47%, family
providers 37%, mental health providers
67%
Ø Children’s
Services professionals reported health insurance at 15% and wages at 37%.
Ø Developmental
Services professionals reported health insurance at 22%, and wages at
42%.
What was ranked as #2?
What is the second most important that
the association should work on?
17% Wages
12% Health insurance
Ø LNA’s reported
health insurance at 17% and wages at 13%.
Ø Acumen-paid
professionals reported vacation and holiday time at 14% with wages at 20%.
Ø
Adult day professionals reported training at 17% and level of
respect at 17% and wages at
14%.
Ø
ASP professionals reported health insurance at 27%, with
vacation/holiday time at 18%, and
wages at 11%.
Ø Developmental
Services professionals reported health insurance at 19%, and wages at 20%.
What was ranked as #3?
34% Wages
8% Communication
8% Health
Insurance
7%
Training
7%
Vacation/Holiday time
Ø
LNA’s responded wages at 34%, communication 9%, health insurance
7%, level of respect
7%, and working conditions 7%.
Ø All other
categories of respondents listed wages at an average rate of 34%
Questions #7: Would you join an association if it focused on these issues?
YES 68%
NO 21%
Ø Within the LNA’s
73% replied yes, and 19% replied no, 3% maybe, 6% no response.
Ø All other categories
reported “yes” with rates at:
Family
Services 72%
Mental
Health
70%
ASP
66%
Home
Health
63%
Adult Day
60%
Developmental
Services 59%
If yes, what do you think would be fair yearly dues?
$15-$24 (or 666) survey respondents 65%
$24-$30 (or 202) survey
respondents 26%
Ø
In the LNA category:
$15-$24 65%
$24-$30 23%
$35-$50 11%
All other categories reported the $15-$24
amount with a high of 72% among children’s services providers and a low of 56%
among developmental services professionals.
Question #8: Do you think employers
should be a part of the association?
Yes
72%
No
17%
No
response 11%
Ø In the LNA
category 80% replied “yes”, 14% replied “no” and 6% “no response.”
Ø
In all other categories “yes” was reported with a high of 93% among
home health
professionals and a low of 58% among adult day
professionals.
“Yes” open ended feedback included responses that fit category:
1. Education for
employers might contribute to changes and support (125
responses)
2. All voices should
be heard, all input valuable (84 responses)
3. All should work
together as a team (70 responses)
4. Improve
communication (30 responses)
“No” open ended feedback included responses that fit the category:
1. Focus on
employees only (48 responses)
2. Different
Interests/concerns (34 responses)
Question #9: Do you think consumers or clients should be part of this association?
Yes
62%
No
27%
No
response 11%
Ø In the LNA category,
65% reported “yes” and 27% reported “no” and 7% no response.
Ø
All other categories “yes” were reported with a high of 68% among
adult day professionals
to a low of 53% among mental health
professionals
“Yes” open ended feedback included responses that fit the category:
1. Everyone should
be involved and have input. (142 responses)
2.
3. Provide
opportunity to educate consumers. (59 responses)
“No” open ended feedback included responses that fit the category:
1.
Association should focus on health providers/professionals only (57 responses)
2.
Clients don’t often have the physical, mental, or financial capability. (34
responses)
3. Different concerns/interests. (18 responses)