Caregiver Initiative

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“There are only four kinds of people in the world – those who have been caregivers, those who are currently caregivers, those who will be caregivers and those who will need caregivers”. Rosalyn Carter

Introduction

If you are a caregiver in Vermont this site is for you. You may be a family member caring for a parent, relative, or child. Every day, family caregivers selflessly devote their time and energy to the well-being of loved ones to insure that they are comfortable and safe.

Not everyone, however, has family or friends to give them direct care and support; and even if they do, families or friends cannot always do it all. You may be one of those special workers - a professional caregiver. Whether you are called Personal Care Attendant (PCA), Home Health Aide, Licensed Nursing Assistant (LNA), Direct Support Professional (DSP) or any other name, you make an invaluable contribution to a better quality of life and quality of care for our friends and neighbors whether in a home, community or healthcare setting. You may be employed by a facility or an agency or you may be privately hired by the person or the family that you support.

Vermont Caregiver Statistics

11,000 Professional*

83,000 Family**

Whether family, friend or professional caregiver the hands-on help and support you give to another person in negotiating the tasks of daily living is essential. It is your efforts that give thousands of Vermonters peace of mind and security. You are the foundation of our long-term care system.

The National Family Caregiver Alliance states that “…family caregivers are part of a silent and neglected workforce that does not receive the recognition, training, support, assistance, or public policy attention it deserves.” The same is true for professional caregivers. According to PHI, the national organization that works to improve the lives of people who need home or residential care by improving the lives of the workers who provide that care, “The practice of paying family members to provide personal assistance services is blurring the line between family and professional caregiving. Though typically treated as separate worlds, in reality, family and professional caregiving are intertwined, supplementing and substituting for one another over the course of the ever-changing needs of those with disabilities or chronic illnesses.”

The purpose of this web-site is to serve all caregivers by providing information on

As both the populations of older Vermonters and younger adults with physical disabilities grow, the need for family and professional caregivers is becoming more and more apparent. Supporting family caregivers and developing and maintaining a stable direct care workforce that is valued, trained and adequately reimbursed and are both goals of Vermont’s Area Agencies on Aging and the Department of Disabilities, Aging and Independent Living (DAIL) as well as many other public and private agencies and organizations.

* (Direct Care Workforce Legislative Study, 2008)

** (AARP Valuing the Invaluable: The Economic Value of Family Caregiving, 2008 Update)

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Vermont Nursing Homes Designated “Gold Stars” for 2010

The Gold Star Employer Program, which is sponsored by the Department of Disabilities, Aging and Independent Living (DAIL) and the Vermont Health Care Association (VHCA) was designed to foster and support Best Practices for recruitment and retention of caregivers, particularly direct care staff in nursing homes. The program recognizes those nursing homes that employ Best Practices. Research in Vermont and elsewhere in the nation has shown that several different approaches, referred to as Best Practices, lead to improved recruitment and retention rates. Successful recruitment and retention, in turn, contribute to improved quality of care for residents, improved employee and resident satisfaction. Annually nursing homes can pick a project from the list of Best Practices and apply to be a "designated" Gold Star provider. If they show success in their efforts they are awarded this designation. At the Annual Gold Star Conference for 2010, which took place in May 18 nursing facilities were awarded the Gold Star designation.

Enrichment Staff, volunteers, family member, and residents put on a play during Franklin County Rehab’s Gold Star trip to Arizona's dude ranches - "Valentine's Day Brawl at the Okay Corral"

Since the Gold Star Program was introduced in 2004, participation has grown from 11 nursing homes to 25 nursing homes in 2009. Every nursing home in Vermont is eligible for Gold Star Employer recognition.

The program focuses on staff and is a great tool for retaining good workers. Gold Star projects build professional skills; increase resident and staff satisfaction; reduce turnover; reward employees for great customer service and a job well done; improve communications and provide opportunities for success.

Mayo Healthcare’s Have-a-Ball/Drop-a-Job Gold Star Committee L-R: Darlene Mossman, Kim Marcotte, Tanya Law, Sally Fletcher, Chris Scott, Lisa Cerasoli

THIS YEAR’S GOLD STAR DESIGNEES:

Bel-Aire Center, Newport

Berlin Health & Rehab, Berlin

Bennington Health & Rehab, Bennington

Burlington Health & Rehab, Burlington

Centers for Living & Rehabilitation, Bennington

Crescent Manor, Bennington

Derby Green, Derby

Franklin County Rehab, St Albans

Helen Porter, Middlebury

Mayo Healthcare, Northfield

Menig Extended Care, Randolph

Mt. Ascutney Health Center, Mt. Ascutney

Springfield Health & Rehab, Springfield

Starr Farm, Burlington

The Manor, Morrisville

Vernon Green, Vernon

Woodridge Nursing Home, Barre

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“I WAS THE ONE TAKEN CARE OF FOR A CHANGE”, a retreat participant commented

On May 21st, the Community of Vermont Elders (COVE) and the Institute for Spiritual Development, with the support of the Northeast Sisters of Mercy, hosted 25 family caregivers at our Caregiver Retreat to Renew Body, Mind & Spirit at the beautiful Wake Robin Life Care Community in Shelburne. Our approach to inviting caregivers was unique. We reached out to 13 agencies in the area which had connections to family caregivers and offered them the opportunity to select and invite two deserving caregivers to this special day of pampering.

The planning team, of Sr. Ruth Ravey, Sr. Ann Duhaime, Heidi Pfau, MSW and Susan Gordon, COVE’s Caregiver Initiative Director, established the retreat objectives: respite, renewal, rewarding experiences, stress relief, and the comfort of being with others who understood.

All retreat presenters, well aware of the daily sacrifices and struggles that many caregivers experience, were kind enough to donate their time and services. We extend our thanks to Dr Susan Wehry, keynote; Fran Joseph CTI for Laughter Yoga; Sr. Ann Duhaime for Healing Touch; Rachael Doran for Foot Soaks; Theresa Gilbert for Hand Massages and Heidi Pfau for whole group sharing experiences.

We also want to thank Home Instead Senior Care who generously sponsored the luncheon, as well as the following additional sponsors: Armistead Caregiver Services, Champlain Valley Agency on Aging, Lake Champlain Chocolates, VNA of Chittenden & Grand Isle and Wake Robin.

At the end of the day, each caregiver was presented with a Treasure Kit of resources for comfort, inspiration and renewal.

This special day was enjoyed by all participants as well as staff and presenters. It was a blessing for everyone. We are now in the process of planning a similar retreat for caregivers in the Central Vermont area for October.

Scholarship Congratulations

We are pleased to announce that Charlene Waite of Granville, VT is the recipient of the first annual Linda Andersen Caregiver Scholarship. This scholarship sponsored by Armistead Caregiver Services, in conjunction with the Community of Vermont Elders (COVE) was established to honor a long-time caregiver who passed away suddenly in 2009. “We want to honor Linda’s dedication to seniors, her teammates and Armistead with this $1,000 scholarship. We also want to honor caregiving as a career by making access to education and training a little easier” notes Rachel Lee Cummings, President of Armistead.

Being a professional caregiver, whether you work in a home care setting, in the hospital, nursing home or one of many other places, is not an easy job. Work is often demanding and seeking further education can be difficult.

Education and access to training are some of the best tools we have to improve our standard of living. Access to education and training is especially important in the caregiving world which is a career that often employs low-income women and men. Caregiving as a career should never be a dead end job, but rather should be filled with opportunities to learn and grow.

L-R Susan Gordon, Charlene Waite, Rachel Lee Cummings

"COVE's mission is to promote and protect a higher quality of life for Vermont's seniors. We believe that caregivers play a vital role in maintaining the dignity, security and wellbeing of others and that these caregivers should be supported in their work. This scholarship is just one way to support a professional caregiver by helping them to enhance their skills." adds Susan Gordon, Caregiver Initiative Director at COVE.

Although the Scholarship Review Team was challenged to select just one recipient from among the 26 deserving applications, the Review Team enthusiastically endorsed the choice of Charlene. Charlene has been working as a live in caregiver for a geriatric patient who had been told by his doctors he was being sent home to die six years ago. Her client commends Charlene for helping to save his life and keeping him healthy. Charlene assists him with his baths, administers his medications, provides transportation to dialysis treatments and cooks and cleans. She has been working with the elderly since the early 1990’s and has been a hospital volunteer at Gifford Medical Center. Her professional goal is to become a Licensed Nursing Assistant (LNA) and to work with geriatric patents. Looking beyond, she hopes to pursue a nursing degree as a Licensed Practical Nurse (LPN). She truly enjoys her work and has a passion for this patent population.

Caregiver Champion

The Community of Vermont Elders worked to insure that this year the Governor’s Healthy Aging Awards included the new category of Caregiver Champion to celebrate professional caregivers. This award honors those outstanding caregivers who exemplify the profession in the field of caregiving. Lucinda “Cindy” Vandenburgh, a Licensed Nursing Assistant (LNA) of 30 years, was honored with this award at a ceremony held at the Vermont Statehouse on Tuesday, November 24th.

Cindy works at Mountain View Center, a Genesis Healthcare Facility, in Rutland VT. Mountain View Center is a Gold Star facility. The Gold Star employer program was implemented in Vermont in 2004 by the Vermont Department of Disabilities Aging and Independent Living in partnership with the Vermont Health Care Association to foster and support Best Practices for recruitment and retention of caregivers, particularly direct care staff.

Caregiver testimony to value of support network

Contact Info

If you have information to share or questions about resources for caregivers please contact:

Susan Gordon

Caregiver Initiative Director

The Community of Vermont Elders

PO Box 1276

Montpelier, VT 05602

802-229-4731

[email protected]