How to File a Complaint

To file a complaint, please print and complete a referral AND a release form. Provide as much information as possible. Mail the completed forms with documentation (bills, hospital paperwork, summary of benefits, or any correspondence with the provider) to:
Anita Hoy, VT SMP Director
Community of Vermont Elders
PO Box 1276
Montpelier, VT 05601

Alternatively, please scan the completed release form to a image or document file. Provide as much information as possible. Complete the following online form and attach the referral form, release form and other documentation at the bottom of the online form (click the link below).